Cashier #1: I felt so bad. She was try­ing to be so nice to her, but this woman was just hor­ri­ble.
Cashier #2: What hap­pened?
Cashier #1: She asked her if she want­ed a vente mocha frappacino–she was even smil­ing and stuff when she asked–and then the woman got all mad and said, “Look it, I don’t speak Ital­ian.”

–Star­bucks, As­tor Place